Hope House

CHAT are pleased to work with the Brewin Trust and St George and St Paul’s Church to offer housing help to those who need it most. 

For those who are homeless and sofa surfing or sleeping rough it can be very difficult to get that first place. 

We are providing tenancy support to give these clients the best start and a supportive environment where they can gain some tenancy experience and be ready to move into their own place. 

Helen Williams

Helen is our volunteer co-ordinator. We want to see volunteers thrive at CHAT and Helen (along with the rest of the team) make it their mission to see you fulfilled while helping us to help others.

Quote from Helen here
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Why Volunteer – well I would say why not?!


I volunteer at CHAT on the reception team and I really enjoy my time spent at CHAT meeting clients and the team.  We have a serious job to do but we also have a lot of laughs!  I was told that CHAT were looking for volunteers via a comment on their website so I applied, and after a DBS check I was asked to join the team – little did they know what they were getting!!

I like it that at the end of a week we have accomplished something worthwhile, and helped in a small way – we have managed to lift a weight off peoples shoulders.  

Until you volunteer you don’t know what you have to offer or indeed what you will receive. he joy you get from helping people and making a difference is unbelievable – so come and join the big CHAT family – it will make a difference to both yours and other peoples lives. 

Meg, Sept 2022


Policy statements


We recognise the contribution that ex-offenders can make as employees and volunteers and welcome applications from them. A person’s criminal record will not, in itself, debar that person from being appointed to this post. Any information given will be treated in the strictest confidence. Suitable applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying.

Some posts are exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).

For further information on filtering please refer to Nacro guidance and the DBS website.

CHAT is committed to valuing diversity and promoting equality. Our policy is to strive to ensure that no job applicant, employee or volunteer receives less favourable treatment than another on grounds of age, disability, ethnic origin, marital or parental status, political belief, religion, gender or sexual orientation.