Support and Advice Team – Housing

Our Support and Advice Team offer free, impartial and confidential help across the Mid Devon area. 

CHAT has been working with people in Mid Devon since 1995 by helping them to make positive changes to their lives through continuing support. We believe that everyone is entitled to food to eat and decent, secure, affordable accommodation – somewhere to call home. 


Sometimes things can be complicated with housing and our Support and Advice Team can help you be clear about what your rights and options are.  

We know it can be stressful when your housing situation is difficult and we are here to help. All our services are free of charge, confidential, impartial and available to anyone in the Mid Devon area.


 Please note – we can only provide housing advice if you are currently living, sleeping rough or sofa surfing in the Mid Devon area.

Tackling Homelessness, Avoiding Evictions, Bringing Hope

What to expect from our advice process

CHAT Devon office

Things we can support you with include:

  • Help if you are struggling to pay rent
  • Negotiating with landlords about repairs
  • Help if you’re evicted
  • Making applications and appealing decisions.
  • Rent arrears
  • Eligibility for housing related benefits.
  • Finding suitable accommodation.
  • Help with Devon Home Choice
  • Working with other agencies who can also help

Advice is available in person, over the phone, or by email, and our advisors can act on your behalf, with your signed permission, where necessary.

If we are not available you can contact the Mid Devon District Council homelessness team here or contact the national charity Shelter here.