How We Can Help

We’re here if you need us – Coronavirus (COVID-19): CHAT update.

We’re working hard to continue serving the Mid Devon Community. However we are having to make some changes to how we do that in light of the coronavirus and the government advice.  

We’ve had to make the hard decision to close the reception area so are not able to offer face to face appointments or showers etc.  

For more information on how CHAT is dealing with Coronavirus (Covid-19), please click here
CHAT Mid Devon Tiverton offices

The SOLUTIONS offered by CHAT’s  Support and Advice Team

Clients coming to CHAT for housing advice and support, include: people who are escaping domestic violence, ex-offenders, those who are drug and/or alcohol dependent, as well as people with mental health issues, family breakdowns or being on very low incomes. Some are sleeping rough, which means they are sleeping in the open-air, in a tent, a car, or ‘sofa surfing’. Others are facing almost immediate eviction, which means they require urgent support and interventions. We help people to obtain access to social housing either through private rentals or local authority housing across Mid Devon.

Within the tenancy support service, practical advice and support is provided to vulnerable tenants experiencing difficulties with their tenancies. Our aim, as far as possible, is to help tenants to continue living in their existing accommodation. We help tenants to create positive relationships with their landlords. We advise tenants on fulfilling their rental obligations, setting up regular rent payments, paying Council Tax, reviewing benefit claims, applying for new benefits, managing utility bills and undertaking minor repairs.


At present we are only able to offer telephone advice 

CHAT’s debt and money advice service helps people escape from the blight of indebtedness by providing free, unconditional, fully confidential advice and practical support. Our fully trained debt advisers offer advice, specific to each client’s needs, and advisers will give as much time and support as they are able to, in order to help the client become debt free, whilst working towards financial stability. During the advice process, clients will also be taught budgeting and money management skills to ensure they have control over their finances enabling them to remain debt free in the future.

CHAT is a Community Money Advice centre and you can find more information by following this link from their website:

Authorised and Regulated by the Financial Conduct Authority


As the demand for CHAT’s services continues to grow so does our need for funds.

We are fortunate to receive financial support from various sources, one of which is the regular income from ‘Givers of Hope’.

Sign up to give a regular sum to CHAT, monthly, quarterly or annually, anything from £10 upwards, to become a Giver of Hope and support our vital work.  Donating regularly through a bank is an easy and cost-effective way of supporting us.  Most importantly it provides us with regular income, ensuring we can plan ahead and use the money where it can best support the work.

Please download our Giver of Hope form to set up your Standing Order (and gift aid if applicable) and return it to CHAT, Coggan’s Well House, Phoenix Lane, Tiverton EX16 6LU.