As part of the Support & Advice team you will provide impartial and confidential advice, information and support to individuals about a wide range of housing problems and support to individuals to maintain their tenancy. This will be by telephone, face to face or through written communications. You will also be required to act as an advocate or mediator on the clients behalf, liaise with Landlords and other organisations, interview clients, data entry and writing reports.
This is a great opportunity for someone that has previous experience in providing support to vulnerable people who struggle to manage their affairs. Ideally that experience will have been gained in the areas of housing and or benefits. There is opportunity to specialise in one area of advice (alongside working as part of a supportive team).
The charity is also open to taking on someone at trainee level, provided the candidate is willing to undertake the relevant training and has an interest in gaining experience in providing advice and support to people facing adversity.
They are looking for somebody that can manage their own workload and deal with changing priorities. As well as sound IT and written communication skills, you will be happy to acquire new skills and attend training as required. Full Driving license is essential as some work will be in clients homes,
- Application by CV and covering letter to Jackie Dawkins, Director, Shine Charity Recruitment email@example.com)
- Applications will be reviewed on a rolling basis
- First Interview with Jackie Dawkins
- Second Interview with Churches Housing Action Team
CHAT is committed to valuing diversity and promoting equality. Our policy is to strive to ensure that no job applicant, employee or volunteer receives less favourable treatment than another on grounds of age, disability, ethnic origin, marital or parental status, political belief, religion, gender or sexual orientation.