Help us to help people in need

CHAT would not be able to provide the level of support that our clients need without the contribution made by our volunteers who are a vital part of the CHAT team.

People volunteer for CHAT for a variety of reasons. Recently we have had young people gaining experience before going off to university, others looking to get used to a work environment after a period out of work, whilst many just want to do something to help.

Voluntary roles include; reception and welcome duties; admin support; helping sort food bank and other emergency items; publicity; schools work; trained debt advisers; member of our board of Trustees. We are also open to exploring other ideas with you about how you may be able to help.

At the moment our reception area is closed due to Covid-19 but we have vacancies for volunteers in the following areas: 

  • Delivering foodbank items to those unable to pick up 
  • Debt and Money advisors

If you are interested in becoming a volunteer please contact us to apply or simply for more information.

All or our volunteers are recruited according to our safer recruitment policy and procedures and many roles require a DBS check. 

A volunteer’s experience supporting CHAT

‘In common with many others, I have been a volunteer for most of my adult life, whether it has been teaching for adult literacy, aero-medical repatriation for those injured abroad or as a member of the Territorial Army.

So, when I retired from my full-time job as a Remote Site Medic I thought ‘great, time for a rest’. However, it didn’t take long before I was at a loose end and so I took on another challenge as a caseworker for the Soldiers’, Sailors’ & Airmen’s Families Association (SSAFA) and The Royal British Legion (RBL).

Through these organisations I was introduced to CHAT where I found myself working in cooperation with the staff at CHAT to raise financial assistance to solve a number of challenging cases for ex-military personnel and their families.

Then, as I neared 70 years, I decided it really was time to retire as a caseworker, recalling that phrase “we’re sorry to see you leave”, rather than “when are you going to leave”. Once again, the free time was piling up and I realised that my casework experience should be put to good use. CHAT came to my rescue. I contacted CHAT and an interview was arranged.

It was clear that the workload for the Debt and Money Advisor was increasing and she required administrative assistance. This voluntary role fitted well with my past experience of organisation and casework and now I give one day a week (or more if required) to CHAT.

I feel welcomed by all those in CHAT and I enjoy their friendly company at the same time feel that I am volunteering in a small way for a unique and worthy cause… until retirement finally calls.’

Patricia Whittlesey